Monday, August 30, 2010

Improving Faint Print or Blank Pages on the Dell 1320c Color Laser Printer

The Print Head Device (PHD) in the Dell 1320c Color Laser Printer is packaged with eight plastic ribbon-type tapes. Four of these are long tapes covering the actual print drum rollers. The other four are much shorter and cover the toner inlets at the back of each roller. If a tape breaks off and is not fully removed before installing the PHD, it prevents toner from reaching the roller, which can lead to faint printing or blank pages with no printing.
Verify the Packing Materials Have Been Removed From the Print Head Device (PHD)
1. Press the button in the upper right side of the printer and open the front cover. Open the Front Cover of the Printer
2. Turn the four PHD lock levers counterclockwise to unlock the unit. Rotate the Lock Levers to Unlock the PHD Unit

3. Remove the PHD unit from the printer.

4. Completely remove the eight yellow ribbons from the PHD unit by pulling them straight out perpendicular from the PHD unit.


There are 8 protective tapes, 4 long ones with 4 shorter ones behind them. These must be pulled straight outward from the unit to prevent print quality issues. Make sure no fragments of these tapes remain in the PHD.
5. Insert the PHD unit until it is seated properly, and turn the four PHD lock levers clockwise to lock the PHD unit
6. Carefully remove the front protective sheet from the PHD unit
7. Close the front cover.